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Important: February 2025 Update to Administration Centre

Unfortunately we have paused the ‘Time to Take Medication’ message option for now while we sort out a small issue. We hope to have this back very soon and will update this message when it is available. Apologies for any disruption to your service.


We are pleased to let you know that we have made an update to the Administration Centre and messaging function of the Pivotell/Careousel Advance GSM Automatic Pill Dispenser.

  • Option for the USER to receive ‘Time to take medication’ SMS for each alarm (on Step 1). Enter a mobile number in the section for Phone number 4, for the user to receive this alert.
  • Option for family/carers to receive ‘Time to take medication’ SMS for each alarm (on Step 3). Tick the box in the options on Step 3 if required.

These are optional, but we hope you will find them a valuable addition to the Pivotell/Careousel Advance GSM Automatic Pill Dispenser service.

If you have any questions or need assistance with the new features, please do not hesitate to contact our support team.


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